Accessibility Statement

Effective Date: November 11, 2025

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Our Commitment

At Shiver Shack, we’re committed to ensuring our website and services are accessible to everyone — including people with disabilities. We believe everyone should be able to enjoy our tropical shaved ice and explore our website with ease, regardless of technology or ability.

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Website Accessibility

We aim to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our site is built on the Wix platform, which includes many built-in accessibility features such as:

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• Proper heading structures for screen readers

• Keyboard navigation support

• High-contrast text options

• Alt text for meaningful images

• Logical tab order for interactive elements

 

We continue to review and improve our website to enhance accessibility as new technologies and guidelines evolve.

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Ongoing Efforts

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We regularly test our website using accessibility tools and user feedback. Our goal is to identify and fix any issues promptly to ensure the best experience for all visitors.

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Third-Party Content

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Some pages or links may direct you to third-party websites (such as social media or vendors). While we do not control the accessibility of these platforms, we encourage them to provide content that is accessible to all users.

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Feedback and Assistance

If you have difficulty using our website or encounter accessibility barriers, we want to know so we can help. Please reach out:

📧 Email: shivershackfl@gmail.com
📞 Phone: (772) 403-3688
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We’ll do our best to respond promptly and offer alternative ways to access the information you need.

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Future Improvements

We are committed to making continuous improvements to our accessibility features and maintaining an inclusive environment — both online and at every Shiver Shack event or location.